Question 1

What is Padpal?

Accepted Answer

Padpal is a mobile-first marketplace that connects homeowners with verified local pros for on-site services like cleaning, plumbing, HVAC, lawn care, and handyman work. You can book in under three taps with upfront pricing and secure payment.

Question 2

How fast can I book a home service on Padpal?

Accepted Answer

Most Instant Book listings can be reserved in under a minute and scheduled the same day or next day. Pick a time slot, pay through Stripe, and your provider confirms within minutes.

Question 3

Are Padpal providers verified and insured?

Accepted Answer

Yes. Providers with a Verified badge have submitted identity, business license, and insurance documentation that Padpal reviewed. Insurance and certifications are listed on each provider profile.

Question 4

How does Padpal payment work?

Accepted Answer

Payment is collected upfront through Stripe and held until the provider completes the job. Funds are then released as a payout. You never pay cash on site and refunds are processed back to the original card.

Question 5

How much does it cost to use Padpal?

Accepted Answer

Booking on Padpal is free for customers; you only pay the provider price you see at checkout. Providers pay a small platform fee per booking and an optional Pro or Premium subscription.

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